Strategic design for brands ready to define their next era.

We partner with luxury brands, enterprises, and forward-thinking organisations to build digital systems, websites and brand experiences designed for clarity, scale, and long-term growth.

ABOUT

Your brand deserves more than the ordinary.

Gem Media is a boutique web studio & consultancy that transforms innovative ideas into modern enterprise. With a passion for brand strategy and new technology, we help companies build online spaces that tell their story and feel like home.

OUR APPROACH

We partner with start ups, luxury brands, enterprise and forward-thinking organisations that value clarity, quality and long-term growth.

We’re not for everyone - if you’re looking for fast, cheap, or trend-driven design, we’re not the right studio. At Gem Media®, we approach every project as a strategic system. Every website, Shopify store, and brand system we deliver is grounded in strategy, engineered for scalability, and executed with precision. Our approach ensures your digital presence is not only visually compelling but also optimised for growth, clarity and long-term impact.

Our process begins with a deep understanding of your business, your audience, and your objectives. By defining a digital strategy aligned with measurable outcomes, we ensure that every decision serves your overarching business goals. Your digital presence isn’t just designed, it is intentionally crafted to strengthen your brand authority, drive performance and deliver long-term value.

Design, user experience and technical architecture are integrated through systems thinking to create solutions that are seamless, scalable and future-proof. Every component works in concert to ensure your digital systems can grow alongside your business without unnecessary friction or complexity. Each aesthetic and functional choice is purposeful, elevating your brand while serving practical objectives. By combining engineering-informed logic with creative precision, we deliver digital experiences that are as intelligent as they are beautiful.

We execute projects with calm, decisive precision, managing timelines, budgets and deliverables strategically to give our clients confidence that the process is predictable, professional, and aligned with their growth ambitions. We focus on outcomes rather than activity, ensuring every project delivers lasting impact and positions your brand for long-term success. We do not chase trends; our work is about building brands with staying power - resilient, intelligent and designed to evolve with your business. Every digital foundation we create supports your ambitions sustainably, strategically and elegantly.

OUR CAPABILITIES

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Digital Strategy & Growth Systems

Risk Analysis & Auditing
Systems & Processes
Operations Management
Data Analysis
Business Process Optimisation
Customer Journey Mapping
Ongoing Advisory

SEE WORK →

Our Process

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    1. Discovery & Strategy

    We start by defining clear business goals, target audiences and success metrics - not assumptions. Through structured discovery, competitor analysis and buyer journey mapping, we eliminate guesswork so your digital foundation aligns with your growth strategy.

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    2. Design & Direction

    We translate strategy into visual and interaction direction that speaks to your ideal client. Expect strategic brand positioning, UX blueprints and design explorations that elevate perception and sharpen competitive advantage.

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    3. Build & Implementation

    Every UX decision, content structure and technical build is chosen for performance and long-term scalability. We engineer websites that don’t just look premium - they convert, load fast and are easy for you to manage and evolve.

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    4. Launch & Optimisation

    We oversee deployment, measure performance, and provide ongoing guidance to ensure your digital assets evolve alongside your business.

  • Gem Media exceeded our expectations! They skilfully designed, built, and launched our website with a seamless process from start to finish. Their team was professional, creative, and responsive, delivering a polished site that perfectly represents our brand. Highly recommended for anyone that's looking for a hassle-free web development experience!

    DEAN | ENERGY AT HOME

  • I engaged Gem Media recently to update my website, refresh my branding and help with some social media templates. I've been very impressed from beginning to end with Gemma's exceptional communication, design skills and professionalism. Her talent and passion for graphic design is evident through all of her work, and her carefully considered processes make the customer experience streamlined and enjoyable. I am absolutely thrilled with all the work Gemma has done for me. I can highly recommend her to anyone looking for exceptional quality design and media services, with a friendly and helpful approach!

    BELINDA SILK | WAIUKU CRANIOSACRAL

  • I really appreciate that Gemma listened carefully to my business ideas and could put it all together in a cohesive way. I’m delighted with the website and the ease at which I can edit it as needed.

    - MICHELE / LUMIERES CLINIC

  • The website and branding ticks all the boxes. There are so many nice touches. The copywriting tells our story so well. The product photography is really clever and fits the handmade nature of what I make. I’m very happy with the final result.

    - TROY / WEST COAST TIMBER TREASURES

  • Gemma has tweaked our website to keep it fresh and functional. I really appreciate her “no question is too simple” approach and I admire her “behind the scenes technical know-how”.

    - JOANNE / SCOTT’S STEELWORKZ

OUR FOUNDER

I founded Gem Media® to bring a new calibre of thinking to business-building - one that balances elegance with systems, and vision with discipline.

My background in science, environmental systems and engineering informs the way we approach every project: with structured logic, strategic foresight, and long-term clarity. This allows us to build digital foundations that aren’t just visually striking, but engineered to scale and deliver measurable business impact that sets our work apart.

Gem Media doesn’t chase trends. We focus on building brands with staying power - grounded in intelligence, elevated through design and strengthened by operational excellence.

Every client we partner with is creating something meaningful. Our role is to ensure their digital presence supports that ambition strategically, sustainably, and beautifully.

Gemma Johnson

Director & Principal Strategist, Gem Media®

Ready to build something that lasts?

Let’s create the next stage of your business together.

Work With Us