Website Concierge
Ongoing support plans for performance-driven brands.
Built for businesses that know that performance, precision and peace of mind are not optional.
Your website isn’t a one-time project - it’s an evolving asset to your business. Gem Media’s Website Concierge & Care Plans provide ongoing maintenance, performance tuning, and strategic guidance for brands seeking security, speed, and growth - all without lifting a finger or writing a single line of code.
Whether you need behind-the-scenes maintenance or strategic refinement, we take care of your digital home so you can stay focused on scaling your business.
We offer three levels of service, designed to meet your website wherever it is today and help it evolve over time.
Your website is your most important digital asset.
Our Website Concierge packages ensure it not only looks flawless but also performs, ranks and grows your business - without you lifting a finger.
Website Audit
What’s Included:
Full site review for design, layout, and usability
Mobile responsiveness check
Technical errors & broken link report
Clear, actionable recommendations
Why You’ll Love It:
Get a clear picture of your website’s health
Fix usability and layout issues before they affect users
Set the foundation for future SEO and optimisation
Ideal For: Businesses wanting a professional assessment of their website without committing to ongoing work.
$397 + GST
Performance Suite
What’s Included (per quarter):
Layout & Mobile Fixes – Up to 2 hours per quarter
SEO Optimisation – Up to 2 hours per quarter for new pages/posts
Quarterly Email Summary – Updates on fixes and improvements
Why You’ll Love It:
Keep your website performing at its best, without any effort
Ensure ongoing SEO improvements and mobile readiness
Peace of mind knowing your website stays polished, functional and growth-ready
Ideal For: Businesses who want proactive website maintenance, optimisation and performance tracking, ensuring their digital presence grows with them.
$1925 + GST / year
How our care plans work
1. Choose your plan
Review the tier that matches your needs or book a quick clarity call.
2. Onboarding call
We’ll review your current site, brand goals and identify priority fixes.
3. Your care plan begins
We check your site monthly, manage fixes, and send insights and recommendations you can trust.
4. Grow
No chaos. No chasing freelancers. Just calm, high-functioning digital growth.