Website Concierge

Ongoing support for high-functioning, high-converting websites.

Your website isn’t a one-time project - it’s a living, evolving part of your brand’s growth. Our Website Concierge plans are built for founders who know that performance, precision, and peace of mind are not optional.
Whether you need quiet maintenance or strategic refinement, we take care of your digital home so you can stay focused on scaling your business.

Continuous care. Custom-calibrated.

We work behind the scenes to keep your site beautiful, functional and conversion-optimised — without chaos.
From bug fixes to quarterly UX reviews to CRO strategy, our concierge clients receive best-in-class digital support and performance insight.

1. Choose your plan

Review the tier that matches your needs or book a quick clarity call.

2. Onboarding call

We’ll review your current site, brand goals, and identify priority fixes.

3. Care plan begins

We check your site monthly, manage fixes, and send insights and recommendations you can trust.

4. Elevate

No chaos. No chasing freelancers. Just calm, high-functioning digital growth.

The Plans

Choose the care plan that meets your growth stage.

Maintain

$250+GST/month

Peace of mind that your website is quietly doing its job.

  • Monthly site check (performance, layout, broken links)

  • Minor edits and updates (1 hr/month)

  • Monthly analytics snapshot

  • Technical QA across devices

  • 404/redirect scan + fixes

  • Support via email (48–72hr response)

Best for: Launched websites that need expert oversight without hands-on chaos.

Optimise

$650+GST/month

Refine and elevate your site for improved UX, SEO and sales flow.

  • Everything in Maintain

  • Quarterly UX/UI & SEO review

  • Copy and CTA refresh suggestions

  • Speed/image optimisation

  • Homepage updates or layout tuning (2 hrs/qtr)

  • Strategic insights every quarter

  • Priority email support (within 48hrs)

Best for: Growth-stage brands ready to dial in performance and conversions.

Scale

$1,200+GST/month

Strategic refinement and technical performance—month in, month out.

  • Everything in Optimise

  • Monthly CRO & homepage review

  • SEO keyword strategy + on-page updates

  • Monthly design/dev support (4 hrs/mo)

  • Custom tool integrations (email, bookings, etc.)

  • Monthly strategy session (60 min)

  • Dedicated performance reporting

Best for: Established brands that treat their website as a sales engine.

Start with a Website Audit

Not ready for ongoing care?

Start with a one-off Website Audit — a deep dive into your current performance, user experience, SEO and more.

Get actionable insights, identify your top missed opportunities, and receive a roadmap to improve conversions

FAQ

  • Month-to-month, with a 3-month minimum for Optimise and Scale plans.

  • Absolutely. Many of our Maintain clients scale into a deeper plan once they see the value.

  • Yes. We may recommend an initial audit to assess platform, structure and tech stack.

  • Squarespace and Shopify are our specialities. We also support Webflow, Wix and WordPress sites on request.

  • Yes, you’ll need to have hosting in place with daily backups set up. These packages focus on maintaining and optimising your site rather than providing hosting. If you are on Squarespace, you’ll have hosting already in place.

  • No. We work on a consistent rhythm for progress — not stockpiling tasks.

  • We’ll troubleshoot and resolve issues caused by updates or external factors to keep your site running smoothly.

  • Absolutely. You can adjust your package at any time to match your evolving needs.

  • Annual billing is the default option for hosting and site care plans to ensure there is no disruption to the service.

    Monthly payment plans are available upon request. Our billing system automatically charges your credit card at the beginning of each month.

  • We’re happy to discuss custom solutions. Reach out, and we’ll tailor something just for you.

Laptop displaying a menu on a wooden shelf with sunlight creating shadows.

Protect your most valuable digital asset.

Your website is working 24/7. With the right care, it should be your most consistent salesperson — not your biggest frustration.